Amerimax Shade Structures Warranty
Patio Kits Direct, Inc. is a supplier for Amerimax Building Products. The Limited Lifetime warranty available on the material ordered is held by the manufacturer, Amerimax Building Products. Please review the manufacturer’s warranty details below:
Warranty Registration
For full Limited Lifetime Warranty details and additional information, click the links below.
- Amerimax Shade Structure Warranty Card
- Register Your Amerimax Shade Structure
- Amerimax Shade Structure Warranty Claims
Limited-Lifetime Material Warranty
Amerimax Exterior Home Products, Norcross, Georgia (hereinafter referred to as “Amerimax”) warrants that its Alumawood Lattice, Patio Cover, Carport, and Awning products manufactured by Amerimax which are installed at the location shown on this warranty certificate will not split, and the finish will not chip, peel, flake or blister under conditions of normal wear for the life of the original retail purchaser.
This warranty is TRANSFERABLE by the original retail purchaser to a subsequent owner of the product during the first ten (10) years of warranty coverage. In the event of the transfer of this warranty, the warranty period shall be ten (10) years from the date of original installation. The warranty only applies to manufacturing defects in the products. Steel products are not warranted against rust.
Claims Procedure
Any claim under this warranty must be communicated via website or in writing and sent to Amerimax Exterior Home Products, 303 Research Drive, Suite 400, Norcross, Georgia 30092 and received within 30 days of discovering a claimed defect. This written notification must include a description of the defect, the address of the installed product, plus the date of installation, and the name and address of the contractor who installed the product. Amerimax shall have the right to inspect each claim. Any repairs or alterations to the product prior to said inspection may void the warranty.
If Amerimax determines that said claim is covered by this warranty, Amerimax shall have one hundred twenty (120) days to remedy the defect as follows:
1) For valid warranty claims during the first (1) year after original installation, Amerimax, at its sole option, will repair, refinish, or replace the defective product at no cost to you;
2) For valid warranty claims from the second (2) year through the fifteenth (15) year after original installation (or through the tenth (10) year after original installation in the event of a transfer of this warranty), Amerimax, at its sole option, will repair, refinish, or replace the defective product, but you will be responsible for any labor and product shipping charges; and
3) For valid warranty claims from the sixteenth (16) year through the life of the warranty, Amerimax will refund to you, if you are the original retail purchaser, 50% of the original wholesale cost of the defective item.
Amerimax shall not be liable for any shipping or labor costs to remedy the defective products following the first year of the warranty period.
Exclusions and Limitations
Amerimax does not warrant the qualifications of the person installing its products and this warranty does not cover installation or any consequences of improper installation. This warranty does not cover damage due to normal weathering; chalking; fading; corrosion due to atmospheric contamination, chemical fumes, salt; vandalism; accident; misuse; improper care or any act of God, explosions or other causes beyond the control of Amerimax.
The owner must follow the Care and Cleaning Instructions outlined on the back of this page. Failure to follow such instructions may void this warranty.
Amerimax does not warrant damages due to aggressive environmental conditions. This includes, but not limited to, black streaking.
The warranty only applies to manufacturing defects in the products. Steel products are not warranted against rust.
This warranty shall not be valid or enforceable unless it is registered with Amerimax within thirty (30) days after completion of the original installation of the product covered hereby and on the registration form attached hereto.
Amerimax reserves the right to discontinue and make changes in any of its products. In the event that products covered by this warranty are not available, Amerimax shall have the right to substitute products that in Amerimax’s sole discretion are of comparable grade, quality, or price. This limited warranty only covers products erected within the continental United States, Canada, and Mexico.
THE LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WRITTEN AND ORAL, EXPRESSED OR IMPLIED WARRANTIES, AND AMERIMAX EXPRESSLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER’S RIGHTS ARE LIMITED TO THE TERM OF THIS WARRANTY. The foregoing shall constitute Amerimax’s sole and exclusive liability in connection with the purchase of the products. Amerimax shall not be liable for any incidental, special or consequential damages.
This warranty is governed by the laws of the State of Georgia, excluding its conflict of law rules.
Warranty Claims
If you have a warranty claim, contact the Alumawood® Dealer from whom you purchased your Amerimax Shade Structure as they are near you and familiar with your purchase and/or project. If you cannot determine the name of the Alumawood® Dealer, please call 1-800-448-4033 for assistance. The dealer’s service representative will help diagnose the problem and determine if the parts are covered under warranty.
If after 5 days your local Alumawood® dealer has not responded to your claim, click here to submit a warranty claim online or send a written complaint to:
AMERIMAX EXTERIOR HOME PRODUCTS
WARRANTY DEPARTMENT
303 Research Drive
Suite 400
Norcross, Georgia 30092
Once we receive your online submission or written letter, an Alumawood® representative will respond to your claim within two working days.
